Step 1: Place Your Order
Select and complete checkout right here in my shop.
You’ll receive a standard confirmation email once your order is placed.
Step 2: Send Me Your Pet Photos. Two (2) pets maximum on one mug.
After checkout, please email me 3-6 clear photos of your pet (JPG format preferred).
Focus on images that highlight your pet’s face and personality.
Be sure to mention any special details like unique markings, tail shape, or eye color (feel free to describe eye color in words like "yellow," "green," etc.).
Feel free to share a little about your pet—funny quirks, personality, or their name!
📧 Email your photos to: lenawolek@gmail.com
Step 3: Personalization (Optional)
Want to include your pet’s favorite toy, a special item, a preferred color palette, or request a pose, theme, or scene?
Just include those details in your email with the photos.
Step 4: Sit Back & Let the Magic Happen
I’ll begin painting your one-of-a-kind mug!
Each piece is handmade with joy and passion, then glazed and kiln-fired for durability. All my work is food-safe, microwave and dishwasher friendly.
Please allow 4–5 weeks for creation and finishing.
Step 5: Shipping & Delivery
Once finished, I’ll carefully pack and ship your mug.
You’ll receive a tracking number as soon as your order is on the way.
If you have any questions, just reach out!
Thank you for trusting me with your special pet story—I can’t wait to create something beautiful for you.
Custom Pet Portrait (for 1-2 pets)
All sales are final. No refunds or exchanges.
I take care to pack your items well for shipping, so they arrive to you safely. However, if an item is damaged during shipment, please contact me with an attached photograph of broken item within 7 days after receiving the package. Please note, I'm not responsible for lost and stolen packages, but all shipments will have a tracking number supplied.